Student Support Policy

Student Services and Support

ATMC provides a range of support services to assist students in meeting their academic and personal goals.

Language, Literacy and Numeracy (LLN) Support

Learners who have language, literacy or numeracy needs may require additional support or customised training and assessment. ATMC will make every endeavour to accommodate these learners and support this approach by:

• Assessing the learner’s language literacy and numeracy skills during a pre-training review
• Supporting learners with training and assessment material and strategies that are easily understood
• Providing information to learners about details of language, literacy and numeracy assistance available.

Where a level of support is assessed as necessary for a learner that is beyond the support offered by ATMC, the learner will be referred to external language, literacy and numeracy support services.

Reasonable Adjustments

If you have special needs or disabilities, reasonable adjustment will be organised. This may include:

• Visual difficulty: larger print of documents, assessment tools and forms
• Physical disabilities: assessment broken down into shorter/longer lengths, extended due dates
• Medical support: due date extensions for illness

Counselling and Personal Support

Staff are appropriately skilled in access and equity issues. Students can speak to a Student Support Services Officer or Training Manager in strict confidence regarding any personal or academic issues.